Email us from your account address
Send a reset request from the email used for your CoverGen account. This helps us verify ownership.
Automated password reset email is not enabled yet, so account recovery is handled by support with identity checks.
Send a reset request from the email used for your CoverGen account. This helps us verify ownership.
Include your account email and any recent order reference if relevant. Never send your current or old password.
Support will review the request and reply with the next safe recovery step.
CoverGen support will never ask you to send your password.
If you registered with Google, use Continue with Google instead of password login.
Recovery requests are fastest when sent from the registered account email.
For paid accounts, an order reference can speed up verification.
Use these resources together with the generator, pricing page, and help center to keep your publishing workflow moving.